MEET OUR TECH
This is Craig, our in-house stringed instrument wizard.
Craig has been servicing and repairing guitars, ukuleles, mandolins, violins, and basses for Village Music for over 20 years. But not everyone knows he's also a very accomplished guitarist, singer, and songwriter whose songs have been used by huge brands such as FIFA and Swatch - he's even shared the stage with pop, indie, and rock royalty: Chvrches, The Fratellis, Kaiser Chiefs, Ian Brown, and more.
In between writing and performing some absolute belters, Craig can usually be found in the VM workshop giving our customers' guitars some meticulous TLC.
With over a decade of guidance and training from the late, great Tam Stevenson, Craig is an expert when it comes to breathing life into tired, heavily played instruments.
Whether it's a simple restring, setup, fret dress, re-fret, electrical repair, or fixing cracks, splits, chips, to neck-breaks and full-scale refurbishment, Craig's got you covered.
Pop into the shop anytime (we're open 7 days)—you're always welcome for a chat, or better yet, bring your instrument for a free, no-obligation quote anytime.
SERVICING PRICE GUIDE
Restring Service
£20 + strings for standard electric and acoustic guitars.
Our restring service includes:
- Fingerboard deep-clean & hydration
- Fret polish
- Full body degrease & polish
- Machine head service & lubrication
- Restring with your choice of strings
- Tuning and seating of strings
Restring 12 string Guitar - £25 + Strings
Restring for Floyd Rose - £28 + Strings
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Mini Service
£35 + strings for standard electric and acoustic guitars.
- Fingerboard deep-clean & hydration
- Fret polish
- Neck adjustment
- Lubricate nut
- Full body degrease & polish
- Machine head service & lubrication
- Restring with your choice of strings
- Tuning and seating of strings
Mini Service for 12 String guitars - £45
Mini Service for Floyd Rose - £55 + Strings
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Set Up
£75 + strings for standard electric and acoustic guitars.
- Fingerboard deep-clean & hydration
- Fret polish
- Neck adjustment
- Recut and lubricate nut
- Recut saddle (Acoustic guitars)
- Reset and reprofile bridge to adjust action & correct intonation (electric guitars)
- Full body degrease & polish
- Machine head service & lubrication
- Restring with your choice of strings
- Tuning and seating of strings
Set up for 12 string guitars - £85 + Strings
Set Up for Floyd Rose - £90 + Strings
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Pro Set Up
£95 + strings for standard electric and acoustic guitars.
- Fingerboard deep-clean & hydration
- Stone, dress, & polish frets
- Neck adjustment
- Recut and lubricate nut
- Recut saddle (Acoustic guitars)
- Reset and reprofile bridge to adjust for action & intonation (electric guitars)
- Full body degrease & polish
- Machine head service & lubrication
- Restring with your choice of strings
- Tuning and seating of strings
Pro Set up for 12 string guitars - £105
Pro Set Up for Floyd Rose - £105 + Strings
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Need your guitar back quick? Ask About Our Express Service + £20
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FRETS.
Fret Dress - £45
Partial Re-fret - £70-£120
Full Re-Fret - £120-£180
NEW NUTS AND SADDLES * Set up recommended
New Acoustic Saddle - Plastic - From £2.99 + £12.99 Fitting
New Acoustic Saddle - Graphite/ NuBone - From £8.99 + £12.99 Fitting
New Nut - Plastic - From £1.99 + £12.99 Fitting
New Nut - Graphite/ Corian/ NuBone - From £6.99 + £12.99 Fitting
ELECTRICAL WORKS
Electrics Service - £35
New Jack Socket - £35 + Jack Socket
New Switch - £35 + Switch
New Pots - £35 + Pots
PICKUPS
Pickup Replacement (Passive) - £35 per Pickup (Discounts available if Pickup purchased from Village Music)
Pickup Replacement (Active) - £45 per Pickup (Discounts available if Pickup purchased from Village Music)
WOODWORK REPAIRS
Neck Break/ Crack - £80 - £160 - includes set up and new strings
Severe Neck Break - Requiring strengthening £150 - £280
Cracks and holes in body - £60-£150
Refinishing - QOA - email - repairs@villagemusic.co.uk
N/B:
- Please note this price-list is only a guide. Prices for parts may vary slightly. Additional charges may apply for hollow-body/ arch-top guitars, or guitars fitted with Floyd-Rose tremolos. Major repairs/ refurbishing/ Restoration may be charged at bench time.
- Estimates will be provided on inspection - any substantial changes to original estimate will be notified.
- Standard repair turnaround is 5-7 working days - often quicker - repairs that require parts to be sourced, made, or ordered may take longer.
- Woodwork repair turnaround is typically 10-20 working days.PLEASE NOTE
We are musicians ourselves and we understand how very important your instruments are to you, and we strive to take the best care of them while they're in our workshop. However, due to our very limited space, we kindly ask for your understanding and cooperation with the following policies:
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Please collect your instrument within 10 working days (2 weeks) after you have been notified the repair is completed. Instruments not collected within this time frame may incur a storage fee.
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If an instrument is not collected within 3 months of the repair being completed, we may need to sell it to cover the cost of the repair.
We truly appreciate your support and understanding as we work to serve you and other customers efficiently. If you have any concerns, need more time to collect your instrument, or help spreading the cost of a major repair, we can and will help, so please don’t hesitate to get in touch - repairs@villagemusic.co.uk